Kyoto Palace Japanese Steakhouse

Reviews about Kyoto Palace Japanese Steakhouse

• 1 / 5

  By Simone Styr
  I had booked a table but when we arrived, the table wasn't ready yet.
  Of course that happens sometimes but the hostess was not apologetic at all (in fact she seemed rather rude) and told us to sit in a room and wait. While we waited there, no one came to ask us if we wanted something to drink or otherwise were comfortable (there were waiters for the other tables in that room so it would be fair to expect some level of service).
  After almost 15 minutes of this, my boyfriend and I decided to cancel our reservation and went to another restaurant in the area where we were greeted with a big smile and got seated right away.
  November 13, 2016
• 1 / 5

  By Shauna Bligh
  I usually love Kyoto Palace, at least had in the past. This experience really ruined it for me. We arrived on time, waited about 15 minutes for our table, and were seated first. A family of six sat at our table with us, and we ordered. The chef came and started the process, my husband ordered another drink. The drink came roughly TWENTY minutes later. Unacceptable. If you've ever been to a restaurant like this, you know there are several items that everyone at the table is served from the chef (fried rice, veggies, shrimp, etc.). The chef started on the opposite side of the table for each item, and ran out of EACH ITEM by the time it got around to us. When it came to the shrimp, I finally said something, and he went and got more shrimp to cook.
  
  I asked for white meat chicken only, and watched him take the set amount and start cooking. Well apparently after he cooked mine, he decided some if it should be served with the other family's chicken, and they were given it. For the $5 upcharge I paid for white meat, I found this unacceptable as well.
  
  Overall, the service wasn't good, the food (although tasty), was served horribly. I will not be coming back here.
  July 28, 2016
• 4 / 5

  By Neal Jack
  Fun place with good food. Always enjoy the cooking and entertainment in front of me. Bar has good drink options and apparently karaoke on Wednesday nights.
  July 16, 2016
• 4 / 5

  By R Jenkins
  It's okay. Good food. Insanely loud though. Everyone goes there for birthdays and the employees pound on the steel above the tables. Better hope it doesn't knock any garbage into your food. The noise can't be overstated though. Very very loud.
  June 23, 2016